Frequently Asked Questions
Everything you need to know about your PUCKIPUPPY gear.
How long does shipping take for PUCKIPUPPY orders?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel items must have tags attached and show no signs of wear.
Do PUCKIPUPPY products come with a warranty?
Yes, all our performance gear and equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
How do I know which size to order?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as athletic fits may vary between different collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.