Returns & Exchanges
At PUCKIPUPPY, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We are committed to ensuring you have the right equipment to achieve your peak performance.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your items in their original boxes, ensuring all tags are attached and the gear is in brand-new, sellable condition.
Ship the Gear
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing